Uncategorized
Enigma Extracts: Pure, Potent Cannabis Solutions
Last Updated on April 5, 2024 by Marie Kathleen
Welcome to Enigma Extracts, your go-to destination for pure and potent cannabis solutions in Canada. We pride ourselves on offering high-quality products that meet the needs of cannabis enthusiasts across the country. Whether you’re searching for the perfect THC or CBD option, our wide range of products is sure to satisfy.
What sets Enigma Extracts apart is our commitment to purity. Our cartridges are made without distillate, additives, fillers, or plant-derived terpenes. This means you can enjoy the pure oil as it comes from the flower, with no added ingredients or compromises.
Our cartridges are designed with state-of-the-art features, such as a ceramic mouth-tip, dental-grade ceramic post, quartz coil, and Viton gaskets. These advanced technologies ensure a high-quality vaping experience, allowing you to enjoy the full flavors and benefits of our cannabis oil.
To optimize the functionality of our cartridges, we recommend pairing them with the Yocan Uni Pro battery operated between 2.2-2.8V. This helps preserve the precious terpenes and prevents overheating of the coil, ensuring a smooth and enjoyable vaping experience.
At Enigma Extracts, we believe in providing convenient access to our products. That’s why our cartridges are available for purchase online, making it easy for you to get your hands on our pure and potent cannabis solutions.
Key Takeaways:
- Enigma Extracts offers pure and potent cannabis solutions in Canada.
- Our cartridges are made without distillate, additives, fillers, or plant-derived terpenes.
- We utilize state-of-the-art features in our cartridges, ensuring a high-quality vaping experience.
- Pair our cartridges with the Yocan Uni Pro battery for optimal performance.
- You can purchase Enigma Extracts cartridges online for convenient access to our products.
Premium Quality Cartridges
The Enigma Extracts cartridges are renowned for their premium quality. These cartridges are meticulously crafted without any distillate, additives, fillers, or plant-derived terpenes, ensuring the purity of the oil. Whether you prefer THC or CBD variants, Enigma Extracts has you covered with their wide selection of cartridges.
What sets Enigma Extracts cartridges apart is their utilization of advanced technology. Each cartridge is equipped with a ceramic mouth-tip, dental-grade ceramic post, quartz coil, and Viton gaskets. These features work cohesively to deliver a exceptional vaping experience, characterized by smooth, flavorful hits.
“Enigma Extracts cartridges feature a perfect balance between purity, potency, and flavor. Their advanced technology guarantees a superior vaping experience that will elevate your enjoyment of cannabis.”
To unleash the full potential of Enigma Extracts cartridges, it is recommended to pair them with a Yocan Uni Pro battery operated between 2.2-2.8V. This voltage range allows for optimal performance, preserving the delicate terpenes and preventing any unnecessary overheating of the coil. With Enigma Extracts‘ FSE (Full Spectrum Extracts) vape Carts, you can indulge in the natural essence of cannabis in its purest form.
Don’t settle for anything less than the best. Experience the premium quality of Enigma Extracts cartridges and take your vaping game to new heights.
Enigma Extracts Cartridges Features:
- Pure and potent cannabis oil with no distillate, additives, fillers, or plant-derived terpenes
- Available in THC and CBD variants
- Ceramic mouth-tip and dental-grade ceramic post for enhanced flavor
- Quartz coil and Viton gaskets for superior heating and durability
Proper Usage Guide
To get the most out of your Enigma Extracts cartridges, it is important to follow the proper usage guide. Start by inhaling and hold the button for 2-3 seconds while inhaling. Then, release the button and continue inhaling for another 2-3 seconds. This technique helps prevent overheating of the coil and burning of the oil, preserving the valuable terpenes.
It is crucial to use batteries that are specifically designed for cartridges and operate at appropriate power settings. Using incompatible batteries or running at high power settings may cause damage and render you ineligible for replacement.
The AVEO Pulse 510 battery is recommended for optimal performance with Enigma Extracts cartridges. It ensures smooth and consistent power delivery, enhancing your vaping experience and allowing you to savor the full flavor profile of the extract.
Follow these instructions to enjoy the pure and potent cannabis oil and maximize your vaping sessions with Enigma Extracts cartridges.
Accurate Weighing and Packaging
Enigma Extracts takes great pride in ensuring accurate weighing and packaging for their products, including the Enigma Extracts Evolution Cartridge. Each Evolution Cartridge is precisely weighed to 1g, providing customers with a consistent and reliable experience.
When inspecting the cartridge, it’s important to note that there may be some ‘headspace’ or air bubbles present. These should not be mistaken for a low-fill cartridge. The hardware of the cartridge, such as the mouth-tip and post, does not reflect the weight of the oil inside.
If you have any concerns about the accuracy of the weighing or packaging process, it is recommended to do your research and refer to reviews for more information on the Enigma Extracts Evolution Cartridge. Enigma Extracts aims to provide full transparency and guarantee customer satisfaction by upholding high standards of quality control.
For more information on the precise weighing and packaging of Enigma Extracts products, please consult the table below.
| Product | Weighing Accuracy | Packaging |
|---|---|---|
| Enigma Extracts Evolution Cartridge | Precisely weighed to 1g | Secure and reliable packaging |
| Other Enigma Extracts Products | Varies depending on product | Safe and discreet packaging |
Resolving Issues with Damaged, Defective, or Incorrect Products
Enigma Extracts is dedicated to ensuring customer satisfaction, particularly when it comes to resolving issues with damaged, defective, or incorrect products. If you happen to receive a product that falls into any of these categories, we have a simple and efficient process in place to assist you.
To begin the resolution process, we kindly request that you provide us with a video demonstration showcasing the issue. This video should clearly highlight the problem and include your order number for reference. Please ensure that you contact Enigma Extracts within seven days of receiving the delivery.
Our team will carefully review your video and assess the situation to determine the most appropriate resolution. These resolutions may include store credit, reward points, or the reshipment of the correct products, depending on the circumstances.
In cases where a product is deemed “dead on arrival” (DOA) or shows evidence of a broken seal, it is crucial to document the issue through video within 48 hours of receiving the package for prompt review.
We kindly request that you refrain from consuming any products that fall into these categories, as Enigma Extracts may request the return of the item for further investigation. This step is essential to ensure accurate resolution and customer satisfaction.
Customer Protection and Quality Assurance
Enigma Extracts takes product quality seriously and prioritizes resolving any issues promptly. Our commitment to providing pure, potent cannabis solutions motivates us to address any customer concerns related to damaged, defective, or incorrect products. Our focus is to ensure a seamless and satisfying experience for each and every customer.
In the event that you encounter any issues with your Enigma Extracts purchase, we are here to support you. By following our guidelines and providing the necessary video documentation, we can work together towards a resolution that meets your needs.
At Enigma Extracts, your satisfaction is our top priority.
Handling Missing Products
If you are missing any products from your Enigma Extracts order, we want to ensure that we address the issue promptly. To help us resolve the matter, we kindly request that you provide a video as proof that the product was missing at the time of unboxing.
The video should document the entire unboxing process, starting from when you open the package until you check each item. This visual evidence is essential and should be submitted within 48 hours of receiving the delivery.
In situations where you find yourself short of flowers, mushrooms, concentrates, or any other product, we recommend documenting the unopened product on a scale via video or photographs. This helps us validate and address any shortage that may have occurred during packaging or shipping.
We strive to minimize order fulfillment errors; however, mistakes can happen. Rest assured that our team is committed to resolving any missing product issues you encounter. Depending on availability, resolutions may include a refund in the form of a store credit coupon or the shipment of the missing portion.
Thank you for your cooperation in providing the necessary evidence to assist our team in resolving any missing product concerns.
Examples of Missing Product Scenarios:
“I recently received my Enigma Extracts order and discovered that one of the items was missing when I unboxed it. Here is a video showing the complete unboxing process and the specific product that is missing.”
Documenting a Shortage:
If you notice a shortage of a particular product, you can capture the unopened package on a scale via video or photograph. This visual evidence will help us address the issue and provide an appropriate resolution based on the shortage identified.
Resolving Missing Product Issues:
Upon receiving your video or photographic evidence of missing products, our team will review the material and take the necessary steps to address the issue promptly. We understand the importance of fulfilling your order accurately and apologize for any inconvenience caused.
Addressing Wrong Product Issues
If you received the wrong product from Enigma Extracts, we understand that it can be frustrating. Rest assured, we are here to rectify the situation and ensure your satisfaction.
First, it is crucial to document the issue through video or photographs. This evidence will help us understand the problem better and take appropriate action. While capturing the footage, remember to include a handwritten note of your order number next to the incorrect product. This will help expedite the resolution process.
Once you have the necessary evidence, please submit it for review along with your order number within seven days of receiving the delivery. This timeframe allows us to address the issue promptly and provide you with a suitable solution.
Our resolutions for wrong product issues may involve offering store credit, reward points, or reshipment of the correct product. We value your satisfaction and strive to make things right.
If you have any questions or need further assistance, please don’t hesitate to reach out to our customer support team. We are dedicated to resolving any errors and ensuring your experience with Enigma Extracts is a positive one.
| Issue | Resolution |
|---|---|
| Wrong product received | Store credit, reward points, or reshipment of correct product |
Returns and Exchanges Policy
At Enigma Extracts, we value customer satisfaction and strive to provide the highest quality cannabis products in Canada. While we are committed to resolving any issues you may encounter with our products, it’s important to note our returns and exchanges policy for non-defective, correctly delivered items.
We do not accept returns or offer refunds for products that have been correctly delivered and are not defective.
Our products undergo rigorous quality assurance checks before leaving our facility to ensure their potency and purity. However, due to the compromised quality of products after shipping and handling by customers, we cannot accept returns for these items. Returning products that have not been properly vacuum-sealed to eliminate the cannabis smell poses risks and may lead to parcel seizures.
We want you to have a positive experience with our products, so if you have any concerns or questions about our offerings, please reach out to our customer support team. We’re here to help!
Please note: Our sales are final unless there is a defect present. If you believe there is a defect with your product, please refer to our section on resolving issues with damaged, defective, or incorrect products for instructions on how to receive assistance.
Disclaimers and Medical Efficacy
Enigma Extracts understands the importance of providing clear disclaimers and information regarding the medical efficacy of their products. It is essential to note that Enigma Extracts does not offer medical advice nor guarantee the efficacy of their products.
The results and experiences with Enigma Extracts’ products may vary due to individual tolerance levels and factors. It’s crucial to acknowledge that the effectiveness and outcomes of using their products are subjective and personal.
“Enigma Extracts’ products are not intended to diagnose, treat, cure, or prevent any medical ailments.”
While Enigma Extracts strives to provide accurate and reliable information, it must be emphasized that any details or descriptions provided on their website are not a substitute for medical advice or treatment. It is recommended to consult with a healthcare professional or qualified medical practitioner for any medical concerns or questions.
Enigma Extracts encourages customers to understand that all sales are final unless there is a defect with the product. To ensure customer satisfaction, Enigma Extracts aims to address any concerns or issues through appropriate resolutions.
Shipping Fees and Options
When ordering from Enigma Extracts, you can expect reliable shipping options and fees that are based on your order value. Here’s what you need to know:
Shipping Fees:
| Order Value | Shipping Fee |
|---|---|
| Under $150 | $20 |
| $150 – $249 | Free Shipping via Canada Post |
| Under $250 | $29 (Purolator Upgrade) |
| Over $250 | Free Shipping via Purolator |
Please note that orders over $250 qualify for free shipping via Purolator, excluding PO Box, Community mailbox, and Flex addresses. For these addresses, orders can only be shipped via Canada Post.
Shipping Options:
Enigma Extracts offers different shipping options to cater to your preferences and meet your delivery expectations. Their shipping partners include:
- Canada Post: This is a reliable option for shipping your order, with delivery timeframes varying depending on your location in Canada.
- Purolator: If you prefer a faster shipping option, you have the choice to upgrade to Purolator for an additional fee.
Enigma Extracts understands the importance of timely and secure delivery, ensuring that your order reaches you in a satisfactory manner.
Shipping Guidelines and Procedures
Enigma Extracts understands the importance of efficient shipping and provides clear guidelines and procedures for a smooth delivery process. Whether you’re eagerly awaiting your order or curious about tracking your package, we have you covered. Here are the shipping guidelines and procedures to ensure a seamless experience:
Shipping Cut-off Times
We strive to process and ship your order as quickly as possible. For same-day shipping, please note the following cut-off times:
- Canada Post: Place your order before 10 AM Pacific Time on weekdays to ensure same-day shipping.
- Purolator: Place your order before 12 PM Pacific Time on weekdays for same-day shipping.
Delivery Times
Delivery times may vary depending on your location within Canada. Here is a general estimate:
| Shipping Provider | Delivery Timeframe |
|---|---|
| Canada Post | 1-10 business days |
| Purolator | 1-3 business days |
Please note that these timeframes are average estimates and can be subject to change. Factors such as weather conditions and peak seasons may impact delivery times.
Tracking Your Package
To keep you informed about the progress of your shipment, we provide tracking numbers for all orders. You can easily track your package by visiting the respective shipping provider’s website and entering the provided tracking number. Please consider checking for any delivery service alerts on the Canada Post and Purolator websites to stay informed about any potential delays or disruptions.
Shipping to Different Address Types
Enigma Extracts accommodates various address types to ensure convenient delivery. Here are the specific procedures and guidelines for shipping to different address types:
- Houses: If you’re shipping to a house, we recommend providing detailed address information, including unit/apartment numbers if applicable, to ensure accurate delivery.
- Apartments or Condos: For apartments or condos, please ensure that you provide the correct unit number and any relevant access codes or entry instructions to facilitate smooth delivery.
- PO Box, Community Mailbox, or Flex Addresses: Orders to these address types can only be shipped via Canada Post. Please ensure that your provided details are accurate, including the correct PO Box number or community mailbox location, to prevent any delivery issues.
By following these shipping guidelines and procedures, you can enjoy a hassle-free delivery experience with Enigma Extracts. We aim to provide transparency and exceptional service for all our valued customers.
Conclusion
Enigma Extracts is your trusted source for pure, potent, and high-quality cannabis solutions in Canada. We are dedicated to providing you with the best products and customer service experience possible. Our commitment to transparency and efficiency ensures that any issues with damaged, defective, or incorrect products are promptly addressed.
While our returns and refund policies are limited due to the nature of our products, we strive to resolve any customer concerns with suitable resolutions. Your satisfaction is our priority, and we aim to make things right in every situation within our policies and guidelines.
When it comes to shipping, you can rely on us to deliver your order safely and efficiently. We offer various shipping options to cater to your needs, with different delivery timeframes depending on your location in Canada. Whether you choose Canada Post or Purolator, you can track your package using the provided tracking number.
At Enigma Extracts, your satisfaction is our ultimate goal. We value your trust and loyalty, and we are here to provide you with the highest quality cannabis solutions. Thank you for choosing Enigma Extracts as your preferred provider. We look forward to serving you and meeting all your cannabis needs.
FAQ
What products does Enigma Extracts offer?
Enigma Extracts offers pure and potent cannabis solutions, including THC and CBD variants.
Are Enigma Extracts cartridges of premium quality?
Yes, Enigma Extracts cartridges are known for their premium quality, made without distillate, additives, fillers, or plant-derived terpenes.
How should I use Enigma Extracts cartridges?
To optimize the functionality of the cartridges, it is recommended to pair them with a Yocan Uni Pro battery operated between 2.2-2.8V.
How are Enigma Extracts cartridges accurately weighed and packaged?
Enigma Extracts cartridges, such as the Evolution Cartridges, are precisely weighed to 1g. The hardware of the cartridge is not an indication of the weight of its contents.
What should I do if I receive damaged, defective, or incorrect products?
Contact Enigma Extracts within seven days of receiving the delivery and provide a video to demonstrate the issue. Resolutions may include store credit, reward points, or reshipment of the correct products.
What should I do if I am missing products from my order?
Provide a video as proof that the product was missing at the time of unboxing within 48 hours of receiving the delivery. Resolutions may include a refund via store credit coupon or the shipment of the missing portion, depending on availability.
What should I do if I received the wrong product?
Document the issue through video or photographs and submit it for review along with your order number within seven days of receiving the delivery. Resolutions may involve store credit, reward points, or reshipment of the correct product.
What is Enigma Extracts’ return and exchange policy?
Enigma Extracts does not accept returns for exchange or refund for products that have been correctly delivered and are not defective. Returns are limited due to the nature of the products.
Does Enigma Extracts offer medical advice?
No, Enigma Extracts does not offer medical advice or guarantee the efficacy of their products. It is advised to seek medical advice for any specific medical concerns or conditions.
How much are the shipping fees for Enigma Extracts products?
Shipping fees are based on the order value, with orders under $150 incurring a $20 fee, while orders between $150 and $249 qualify for free shipping via Canada Post.
What are the shipping guidelines and procedures for Enigma Extracts?
The shipping cut-off times for same-day shipping are different for Canada Post and Purolator. Delivery times vary depending on location, with tracking numbers provided for package tracking.